Shipping policy

Shipping and Payment Terms

Shipping Conditions

Delivery is made within Germany and to selected countries of the European Union.

All shipments are made via our shipping partner DHL.

Shipping Costs

We calculate shipping costs based on the destination country:

  • € 4.90 for deliveries within the Federal Republic of Germany 
  • € 14.90 for deliveries to the specified countries of the European Union (see list in the "Country/Region" dropdown menu at the bottom of our website).

Delivery Times

Unless otherwise specified in the respective offer, the delivery of goods within Germany takes place within 2-3 days after conclusion of the contract (in the case of agreed advance payment, after receipt of your payment). Please note that no delivery is made on Sundays and public holidays. If you have ordered items with different delivery times, we will ship the goods in a single shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time.

For orders to EU countries, the average delivery time is up to 6 working days. Delivery times may vary individually.

Payment Conditions

You have the following payment options:

  • Payment via Stripe PaymentsPayment via Shopify Payments

  • Payment by SEPA Direct Debit

  • Payment by credit card

  • Payment via PayPal

  • Purchase on account via Klarna

  • Payment with Klarna Checkout

Further Details on Payment

For payment by credit card, your credit card account will be charged upon conclusion of the contract.

If you use a third-party provider to process the payment, they will process the data you provide in connection with the payment.

If you have any questions, you can contact us at any time via our customer portal.